Frequently Asked Questions

👶 Yes — our wallpapers are safe for nurseries, children’s rooms, and even expecting moms. We use GREENGUARD Gold Certified inks that meet strict standards for low chemical emissions, making them low-odor, nickel-free, and suitable for sensitive indoor spaces. Most of our papers are also PVC-free, and even our Durable Peel and Stick version — which includes vinyl for waterproofing — is printed with certified safe inks. You can decorate with peace of mind knowing every product is parent-approved and nursery-friendly.

🏅 It’s one of the highest safety standards for indoor air quality, especially in spaces where children live and play. Our inks are GREENGUARD Gold Certified for ultra-low VOC emissions, making them ideal for nurseries, classrooms, and healthcare settings. It’s part of our promise to create beautiful rooms that are also safe and healthy.

🌱 Yes — three of our four main wallpaper types are completely PVC-free: Fabric-feel Peel and Stick, Prepasted Smooth, and Traditional Smooth. Only our Durable Peel and Stick contains vinyl for waterproof performance. If you’re looking for the most eco-conscious option, the Fabric-feel version is a lovely match for nurseries.

🖨️ We use Epson UltraChrome GS3 inks — chosen for their vivid color and family-safe formula. They’re GREENGUARD Gold Certified, nickel-free, low-odor, and built to last. These professional-grade inks give you brilliant results and peace of mind.

💧 Our Durable Peel and Stick wallpaper is designed for moisture — it’s waterproof, humidity-resistant, and easy to clean. It’s perfect for kids’ bathrooms, humid climates, or splash-prone play zones. Our other wallpaper types are not recommended for high-moisture areas, as they may peel or bubble over time.

🧽 Yes — gentle cleaning is fine for all wallpaper types. Use a slightly damp microfiber cloth and avoid harsh scrubbing, bleach, or abrasives. Durable Peel and Stick is the most washable option, making it great for toddler-height areas and playrooms.

📋 We currently offer five types: Fabric-feel Peel and Stick (soft, PVC-free, great for nurseries), Durable Peel and Stick (waterproof and scrubbable), Prepasted Smooth (activated with water), Traditional Smooth (applied with paste), and Type II Commercial Vinyl (heavy-duty, fire-rated for public spaces). The first four are available on our site; commercial options are available upon request.

🧵 Peel & Stick has an adhesive back — just peel and apply. It’s easy to reposition and remove. Prepasted wallpaper has glue built in — simply wet the back and apply. Traditional wallpaper requires separate paste and a bit more experience. Each option offers something unique depending on your space and comfort level.

🪶 Each type has its own feel: Fabric-feel Peel and Stick is soft and lightly textured like cloth, Durable Peel and Stick has a matte, canvas-like grain, Prepasted Smooth has a semi-gloss finish, and Traditional Smooth is similar but applied with paste. Type II Commercial Vinyl is heavy and ultra-smooth — great for high-traffic areas.

📦 Yes — and we highly recommend it! Samples let you feel the texture, see the colors, and make confident decisions before ordering. It’s the easiest way to preview your dream wallpaper up close.

🚿 Yes — Durable Peel and Stick is waterproof and perfect for bathrooms or damp climates. Our other types are better for dry areas like nurseries, bedrooms, or playrooms. If you’re unsure, we’re happy to help you choose the best fit.

🌞 Our wallpapers are printed with fade-resistant inks that stay vibrant for years, even in sunny rooms. Just like fine art, we recommend avoiding constant direct sunlight for maximum longevity.

🌍 Yes — many of our wallpapers are PVC-free and all are printed with low-emission, GREENGUARD Gold Certified inks. Some materials may also be recyclable, depending on your local recycling guidelines. For the most eco-friendly choice, go with Fabric-feel Peel and Stick or Prepasted Smooth.

🏥 Yes — and we offer a special Type II Commercial Vinyl wallpaper that’s ASTM Class A fire-rated and built for busy spaces like pediatric clinics, schools, and boutiques. It’s not listed on every product page, but we’re happy to help with any commercial project you’re planning.

🪄 Yes — you can absolutely install it yourself! Our Peel and Stick and Prepasted wallpapers are designed to be DIY-friendly, even for first-timers. Many parents complete the install during nap time, nesting weekends, or with a helpful partner. If you're using Traditional wallpaper, some experience is helpful — or you can hire a local installer for best results.

📋 It depends on the wallpaper type, but here’s the general idea: Peel and Stick wallpapers just need you to peel off the backing and apply panel by panel, gently smoothing as you go. Prepasted wallpapers activate with water — just dampen the back and stick to the wall. Traditional wallpaper requires paste (not included), which you’ll apply before placing the panel. Every order comes with a printed guide, and we’re always here to help if you need it.

🧰 Not really — and we include a smoothing tool in every order to help. You’ll also want a ladder or stool, a level or ruler for alignment, a sharp utility knife for trimming, and a sponge or cloth if you’re using Prepasted or Traditional wallpaper. No glue or fancy gear needed — just a clean wall and a little time.

🔁 Yes — our Peel and Stick wallpapers are forgiving! If your panel isn’t lined up just right, you can gently peel it back, reposition, and smooth it out again. Just be sure your wall is clean and smooth before starting, and take your time — the panels are numbered, so you’ll always know what comes next.

🧼 A clean, smooth wall is key. Wipe the surface with a damp cloth to remove dust and oils, fill any holes or rough spots, and let new paint cure for at least 2 weeks. Avoid textured or glossy surfaces, and don’t use Teflon-based paint sealers, as they can affect how well the wallpaper sticks.

🧩 Yes — every mural is printed in pre-numbered panels designed to line up edge to edge. If your mural is seamless, the artwork will flow beautifully across all panels. Just follow the numbered order from left to right for a clean, connected look.

🧱 Our wallpapers work best on smooth painted drywall, primed plaster, clean MDF, or any flat, non-textured wall. Avoid bumpy textures like stucco, anti-stick coatings, or peeling paint. Not sure if your surface will work? Order a sample and test first!

🎨 Over paint — yes, as long as it’s smooth and fully cured (at least 2 weeks old). Over wallpaper — not recommended. Removing old wallpaper first will give you better adhesion and a smoother finish.

🎈 Go slow and smooth from top to bottom. Use the included tool to press out air as you go, and if you spot a bubble later, gently smooth it with your hand. Most small bubbles disappear after a day or two — just take your time and don’t rush the first panel.

💧 Only if you’re using Durable Peel and Stick — it’s waterproof and perfect for bathrooms or humid climates. Our other types (Fabric-feel, Prepasted, Traditional) are not designed for moisture and may peel in damp areas. If you’re unsure, we’re happy to guide you to the best match.

⚠️ We don’t recommend it — textured walls can cause bubbling and poor adhesion. For best results, smooth the wall first or test with a sample. If you want to try anyway, use extra care and understand the finish might not be perfect.

🧽 That depends on the type. Peel and Stick can be removed gently from a corner, often leaving minimal residue. Prepasted can be peeled after wetting, and Traditional requires more soaking and effort — similar to classic wallpaper. Whichever type you choose, removal is possible with patience and the right prep.

🚫 No — our panels are trimmed to butt up perfectly edge to edge, with no overlap. That means no raised seams, no double layers, and a polished, smooth result when installed correctly.

📐 It’s easier than it sounds — just measure the full width from left to right and the height from floor to ceiling at the tallest point. We recommend adding at least 2 inches (5 cm) to both dimensions to allow for trimming and alignment. If your wall has a tricky shape, feel free to send us a photo or sketch and we’ll walk through it together.

😬 If your mural arrives too small because of a measuring mistake, we won’t be able to accept a return — but don’t worry, we’re here to help you get it right before you order. Always add a little extra to your measurements, and if you’re unsure, just ask — we’re happy to double-check them with you.

✂️ Yes — every mural comes with a small bleed area to make trimming easier during installation. Still, we strongly recommend adding 2 inches (5 cm) to both height and width when ordering to give yourself a little wiggle room for perfect edge-to-edge coverage.

🌀 No problem — you can still install a mural with a beautiful finish. Just measure the tallest height and widest width, and your mural will arrive as a rectangle that you can trim to fit. For curved or angled walls, trimming on-site will give you the best result, and we’re happy to guide you through the process.

🙋‍♀️ Absolutely! Send us your wall dimensions, and if possible, include a quick photo or sketch. We’ll review everything, confirm your order will fit, or suggest adjustments to make sure it turns out just right.

🧩 Yes — every mural is printed in pre-numbered panels that line up edge-to-edge without overlap. The design flows smoothly from one panel to the next when installed in order, so you can follow the numbers and enjoy a seamless result. Just remember: some murals are designed as standalone scenes and may not repeat if printed twice or installed side-by-side.

📏 No — we print exactly what you enter. That’s why we recommend rounding up your measurements and adding 2 inches to both height and width for safe trimming and full wall coverage.

🧵 It depends on the width of your wall — each mural is printed in 24-inch-wide strips, so you’ll get the number of panels needed to cover your chosen width. Don’t worry, we include a panel map, installation guide, and clear labels to make everything easy.

🎯 Totally fine — many customers use our murals to create accent areas or reading nooks. Just measure the area you want to cover (plus 2 inches), and enter those dimensions at checkout. We’ll scale the artwork to fit that space beautifully.

📐 Yes — most designs can be resized or cropped to better suit your space. Whether you want a scaled-down version, a vertical slice, or a layout that highlights a specific part of the art, just send us your wall details and we’ll help tailor it.

🧭 If you’re planning a wraparound or multi-wall design, reach out before ordering. Some murals are meant to stand alone and won’t connect seamlessly. We can help adjust the layout or recommend options that work beautifully across corners and wider layouts.

🎨 Absolutely! Many parents combine murals with simpler patterns or textures to create playful, balanced rooms. All our designs are color-matched and curated to complement one another — and if you’re not sure what works together, we’d love to help you pick the perfect pairing.

🚚 Each mural is made to order just for you! Production typically takes 3–5 business days, and shipping adds another 3–7 business days for most locations like the US, UK, EU, and Australia. International orders outside those areas may take 5–10 business days to arrive. You’ll receive tracking info as soon as your order ships — and we’re always here if you have questions along the way.

🌍 Yes — we ship worldwide! Whether you’re decorating a nursery in New York, London, Sydney, or Singapore, we’ve got you covered. International orders usually arrive within 5–10 business days after production, and we’ll keep you updated with tracking along the way.

💳 No surprises — Whimsy Tots covers all customs and import fees on international orders. That means no hidden charges, no unexpected bills, and no extra hassle at delivery. Just happy mail arriving at your door.

📦 Shipping is free on most orders! Any applicable shipping fees will be clearly shown at checkout — no hidden costs, no guesswork. We always keep our shipping rates fair, simple, and transparent.

⏩ Yes — express shipping is available in many regions and can be selected at checkout. If you have a special deadline like a baby shower or nursery reveal, let us know and we’ll do everything we can to get your mural there in time.

🔗 Absolutely. Once your mural ships, we’ll email you a tracking link so you can follow its journey to your home. If anything looks off or you need help, our support team is here 24/7.

📬 Yes — as long as your order hasn’t gone into production yet. Please contact us within 24 hours of placing your order, and we’ll do our best to update your shipping details before printing begins.

📦 We closely monitor every shipment, and if something goes wrong, we’ll make it right. Just send us your order number and we’ll investigate the issue, provide updates, and replace your mural if it’s lost in transit. You’re never alone — we’ve got you.

❌ Because each mural is made-to-order, cancellations are only possible before printing starts. If you need to cancel, please contact us within 12 hours of placing your order — after that, we’ll do our best to help, but cancellation may not be possible.

📦 No worries — most carriers will leave your package at your door or with a neighbor. You’ll receive tracking updates and delivery confirmation by email. If you have special delivery instructions, let us know and we’ll share them with the courier.

📦 If your mural arrives damaged, misprinted, or has a flaw of any kind, we’ll make it right — no stress. Our 100% Happiness Guarantee means we’ll replace any panel with a print defect, color issue, or alignment error, as long as the order matches your submitted measurements. Just send us a few photos within 30 days of delivery and we’ll take care of the rest.

🔍 Even if you’ve started installation, we want to help. If there’s a print defect, sizing error, or misalignment caused during production, we’ll replace the affected panels at no cost to you. Just send us a few photos and we’ll take it from there — our goal is always to make sure you’re delighted with the final result.

🙂 We want you to love your wallpaper — and we’ll do everything we can to help. If something doesn’t feel right, whether it’s color, adhesion, or overall fit, we’ll troubleshoot together and offer a fair solution. Each case is reviewed with care, and if the issue falls under our guarantee, we’ll replace or correct it with kindness.

📧 Just send us an email with your order number, a short description of the issue, and a few clear photos. We usually respond within 1 business day — and if your request qualifies under our Happiness Guarantee, we’ll get a replacement started right away.

🔄 Because each mural is printed just for you in your custom size and design, we’re unable to accept returns for change of mind or incorrect measurements. That’s why we strongly recommend measuring carefully, asking us for help if needed, and ordering a sample first if you’re unsure. If something goes wrong with your order, our Happiness Guarantee has you covered.

📏 Since each mural is printed to your exact size and choice, we can’t offer refunds or exchanges for incorrect orders. Once printed, we can’t resell it — but we’re happy to help before you order by reviewing your wall size, previewing the design, or recommending the best fit for your space.

💳 In most cases, if something qualifies under our Happiness Guarantee, we’ll offer a free replacement first. In rare cases where a replacement isn’t possible or preferred, we may offer a refund or store credit — always handled with fairness and care.

🔄 Since every mural is custom-made, we don’t offer standard exchanges. But if your original order qualifies for a reprint under our guarantee, we’re happy to either reprint the same design in the correct size or help you choose something new.

⏱️ Once we’ve reviewed and approved your request, replacement panels are usually printed within 3–5 business days. Shipping times vary by location, but we’ll keep you updated every step of the way with tracking and support.

👶 At this time, we don’t offer name personalization or fully custom artwork. Most of our designs are licensed from artists and illustrators, so we’re unable to modify them directly — but many parents still find murals that feel personal and meaningful, from dreamy skies to forest scenes. We’re always happy to help you find one that feels just right for your child’s space.

🎨 While we can’t offer color changes, we can sometimes adjust the layout, cropping, or scale to better suit your wall. Whether you want to zoom in on a central scene or shift the artwork slightly to match furniture placement, just send us your wall dimensions and we’ll do our best — if the design allows, we’ll gladly help tailor it.

🖼️ We don’t currently support uploading your own artwork or custom designs — but we’re exploring that for the future. If you’re a designer, artist, or photographer with an idea in mind, feel free to reach out — we’d love to hear from you, even if we can’t promise anything just yet.

📦 Yes! Whether you’re decorating multiple rooms, ordering for a business, or working on a client project, we’d love to support you. We offer bulk order assistance, commercial wallpaper options, and flexible design help for large spaces — just reach out with your project details and we’ll create something custom for you.

✂️ Yes — in many cases, we can adjust the layout to make sure your favorite part of the design (like a character, tree, or special scene) is centered or clearly visible. Just send us your measurements, and we’ll show you a preview before we print to make sure everything looks perfect.

📧 Absolutely — we’re happy to send a digital preview if you’d like extra peace of mind. We can show how the design will be cropped, where the panel breaks will fall, and what it looks like at your selected size. Just leave a note at checkout and we’ll email the proof before production begins.

🧑‍🎨 Yes — we love creative collaborations! If you’re a designer, stylist, or project manager working on a nursery, playroom, or commercial space, reach out anytime. We offer trade pricing, cohesive design support, and commercial-grade wallpaper options to help bring your vision to life.

🧽 As long as your wall is smooth, clean, and properly painted, our wallpapers should come off cleanly without damage. Just make sure to use them on dry, well-painted surfaces, avoid textured or flaking walls, and let fresh paint cure for at least 2 weeks before installation. Our Peel and Stick papers are designed to be removable — so with a little care, your walls will stay happy and intact.

✅ Removable — yes. ♻️ Reusable — not recommended. You can gently peel off our Peel and Stick wallpapers when you're ready for a change, but they’re not designed to be removed and used again. Once stretched or trimmed, the panels may not align perfectly, and reapplying can affect how well they stick. For the best results, install once and enjoy for years to come!

🏡 Yes — especially our Peel and Stick options! They’re renter-friendly and perfect for transforming a space without permanent changes. Just be sure your walls are smooth, clean, and painted with standard (non-teflon) paint. When it’s time to move, the panels peel off cleanly — no sticky residue or wall drama.

🕒 With proper installation and normal indoor use, our wallpaper will stay beautiful for years. We print using GREENGUARD Gold Certified fade-resistant inks on durable materials that hold up well in high-touch areas like nurseries and playrooms. Just avoid extreme humidity unless you’re using our Durable Peel and Stick.

🎨 Absolutely! Many customers use Whimsy Tots murals in early learning centers, pediatric clinics, play cafés, reading corners, and sensory spaces. If you need something extra tough, ask us about our Type II Commercial Vinyl — it’s ASTM Class A fire-rated and built for busy spaces.

🎁 Not just yet — but we’re working on it! If you’d like to give a Whimsy Tots mural as a gift, reach out and we’ll help create a thoughtful solution in the meantime.

📩 Yes — and we’d love to stay in touch! Join our newsletter for special offers, new design launches, and tips for nursery styling. You can sign up at the bottom of any page on our site.

🛠️ We don’t offer in-person installation, but our murals are designed to be DIY-friendly. Every order includes a printed guide, online tutorials, and friendly support via live chat or email. If you prefer help, we recommend hiring a local installer familiar with wallpaper or Peel and Stick applications.