Acceptable Use Policy

Last Updated: March 25, 2025

This Acceptable Use Policy (“Policy”) outlines the rules and expectations governing your use of the website located at https://whimsytots.com and any products, services, or features provided by Embles LLC (“we,” “us,” or “our”), including but not limited to purchases, customer accounts, email communications, and interactive tools (collectively, the “Services”).

This Policy is intended to protect our customers, our brand, and the broader online community from unethical, irresponsible, or illegal behavior. By using our Services, you agree to follow this Policy.

1. Fair Use and Customer Conduct

We provide our Services with the expectation of “business as usual” usage in good faith. Excessive, abusive, or suspicious activity may result in restrictions, account suspension, or additional scrutiny.

We expect all users of our Services to:

Use our site in a lawful and respectful manner
Avoid exploiting, circumventing, or misusing any functionality
Refrain from posting or transmitting harmful, offensive, or illegal content
Protect the integrity of our customer experience and community

2. Customer Responsibility

You are responsible for:

Your actions while using our website or interacting with our brand
Any actions taken using your account credentials
Ensuring that your access to our Services is secure and not misused by others

If we receive a complaint regarding your behavior or detect a violation of this Policy, we reserve the right to investigate and take corrective action — including suspending or terminating your account without notice.

3. Prohibited Activities

The following activities are strictly prohibited:

a) Intellectual Property Infringement

Using our Services to upload, transmit, or share any content that violates copyrights, trademarks, trade secrets, or other intellectual property rights
Submitting reviews or images you do not have the legal right to share

b) Fraudulent or Deceptive Practices

Attempting to manipulate orders, payments, or return processes
Creating false accounts or impersonating others
Using bots, scripts, or automated systems to access our site or interfere with its functionality

c) Spam and Unsolicited Communications

Sending unsolicited commercial messages or promotions
Harvesting customer contact information from our site
Using our name or brand to send unauthorized messages, even on third-party platforms

d) Malicious or Harmful Behavior

Introducing malware, viruses, or any code designed to damage or interfere with our site
Engaging in denial-of-service attacks or any form of hacking or disruption
Attempting to gain unauthorized access to any system or data

e) Harassment, Discrimination, or Abuse

Using our Services to threaten, harass, or demean any individual or group
Promoting hate speech, violence, or discrimination on the basis of race, gender, religion, sexual orientation, or any protected characteristic
Publishing content that incites violence or depicts harmful acts (including but not limited to child endangerment, self-harm, or exploitation)

f) Illegal or Prohibited Transactions

Using our Services in connection with illegal goods or services
Supporting or promoting activities related to terrorism, weapons trafficking, or narcotics

4. Impersonation and Brand Misuse

You may not:

Misrepresent yourself as a representative of Whimsy Tots or Embles LLC
Use our brand, logo, images, or proprietary content without permission
Create misleading or fake social media profiles, domains, or marketing communications implying affiliation with us

5. Enforcement and Remedies

We reserve the right to investigate any suspected violation of this Policy. If we determine that you or your account has breached this Policy, we may take one or more of the following actions, without prior notice:

Suspend or terminate access to our Services
Cancel any pending orders
Report illegal activities to appropriate authorities
Pursue legal remedies where applicable

To the extent permitted by law, no refunds or credits will be issued for Services suspended or terminated due to violations of this Policy.

6. Updates to This Policy

We may update this Policy at any time to reflect changes in our Services, operational needs, or legal requirements. The revised version will be effective immediately upon posting.

Your continued use of our Services after any changes constitutes acceptance of the revised Policy. We encourage you to review this page periodically.